NOTICE TO THE COMPANY CLAIMING DAMAGES FOR SELLING DEFECTIVE WASHING MACHINE [CD1]
NOTICE
Registered AD
Date:………………..
1. The Managing Director,
…………………………Ltd.,
…………………………
Mumbai
2. M/s
…………………………
…………………………
Mumbai
Dear
Sir,
I
hereby give you the following notice:
I have purchased……………Washing Machine, Model
No……………bearing Serial No……………manufactured by……………Ltd. from M/s…………… the
distributor of washing machines for Mumbai on………………………… for a sum of
Rs……………vide Invoice No. ……………dated……………
The said M/s……………while selling the
washing machine gave a warranty for a period of 2 years commencing from ……………to
……………warranting that the machine will give best performance and if any defect
including manufacturing defect is found in the said washing machine during the
warranty period, the service centre of the manufacturer……………Ltd., will rectify
the said defect and if the said defect cannot be rectified, the washing machine
will be replaced with the new one without any charge to the purchaser.
To my surprise, the. said washing
machine started giving trouble from the day one the machine started
functioning. On ……………I informed the distributor to intimate an engineer from
the company's service center to inspect the machine and to rectify some defects
which have been found in the said washing machine. One Shri
....................... Service Engineer of……………Ltd. attached to local service
center called on us and tried to rectify the defects observed in the said
washing machine but he was not able to rectify all the defects of the washing
machine and he went saying that he will come on next day or some other service
engineer wil come on the next day.
On…………… the
said Shri……………Service Engineer of .................Ltd., again reported for
rectification of the defects of the washing machine, and tried to rectify the
defects.
Again on……………the said washing machine stopped
working and again the service center was advised to send service engineer, who
again came on ...... and tried to rectify the defects of the washing machine.
The said service engineer advised that
the piece of the washing machine is defective and it is better to get the
machine replaced, otherwise the washing machine will continue to give trouble.
Therefore
on…………….requested the vendor of the machine M/s………….to replace the machine, as
the washing machine supplied earlier is not giving satisfactory service from
the day one. The said M/s ........................ promised to do the needful
in the matter, but nothing has happened in the said director.Thereafter again
the machine stopped working on ………….and even the service engineer from the
service centre did not come even after repeated reminders on phone to the
service center and M/s ....................................
By this notice, I hereby call upon you
both to replace the said washing machine sold to me on………….with a new washing
machine, which may give best performance, within a period of from the date of receipt of this notice,
failing which I shall be constrained to file a complaint for deficiency in your
service before the District Forum .................at your entire risk as to
costs and consequences.
Yours
faithfully.
.................................
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